Returns and Refunds

Because we know that this is a high-quality product. We can vouch for it and grant its customers a 100% money-back guarantee. 

The guarantee is valid for up to 30 days from the date of purchase. To be eligible for the refund, you must contact us during that 30 day period. 

Suppose the product is not the right fit for you. In that case, you can start the refund process by emailing us. We will refund the cost to the original payment method within 3-5 business days. 

Need help?

Contact us at info@msoftcheap.com for questions related to returns and refunds.

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To complete your return, we require a receipt or proof of purchase.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@msoftcheap.com.